How will I know when my order will arrive?
When your order is dispatched we email your delivery tracking information allowing you to see when your order will arrive.
What if I miss the delivery?
If you miss the first delivery attempt our courier will leave a card allowing you to re-arrange the delivery on a convenient date.
Can my order be delivered to a different address other than my billing address?
Yes, we can deliver to an alternative address or even your place of work if this is more convenient for you.
Can my order be left with a neighbour?
Yes, our courier may try to deliver your order to a neighbour if you are not home UNLESS you contact us before despatch to request delivery to your address only.
Can my order be left in my porch, shed, garage etc?
We can only leave your order without a signature if you email us after placing your order giving your permission to do this. Please state your order number when emailing us.